Sitecore Certified Partner

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Table of contents

• The Sitecore Partner Program
• Commissioning of certified partners: important reasons
• Sitecore Support: fast, reliable customer service
• Sitecore Development: Best Practice Guarantee
• Sitecore Updates: worry-free upgrades
• Sitecore interfaces: integration into the system landscape
• Technical innovation
• Sitecore products as a service
• Cyber-Solutions: Sitecore expertise, reliability and flexibility
• Customer testimonials: experiences with Cyber-Solutions

The Sitecore Partner Program

When a service provider is awarded the Partner Certificate, Sitecore confirms the company's skills with regard to Sitecore products. The service provider therefore has (proven) experience and expertise in successfully building and implementing Sitecore solutions.

To ensure high quality standards, Sitecore applies strict criteria for partner certification:

• Proof of successful implementation of Sitecore projects
• Certified employees in the use of the relevant Sitecore products and tools
• Positive customer references for the Sitecore projects implemented
• Business strength and financial stability
• Strategic focus on a long-term partnership with Sitecore

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Commissioning of certified partners: important reasons

Sitecore partners are experienced experts on the platform. They can therefore assess what the best and most efficient solution is for a company's needs. In terms of scalability, they understand how to design a solution that can respond quickly to changing requirements and growth. Sitecore partners are also always up to date with the latest technology and can help companies develop innovative solutions that set them apart from the competition.

Sitecore Support: fast, reliable customer service

All partners have access to the Partner Success Desk to ensure that all questions and issues are addressed in a timely manner. This is an online ticketing support system that handles all partner questions related to the platform. This ensures that customer service is available 24/7 for questions and issues.

Sitecore Development: Best Practice Guarantee

Sitecore offers a dedicated training program for Sitecore developers on all products and services that partners' employees must successfully complete. This ensures that best practice guidelines are followed and that employees are technically up to date. In addition, there is a closed community for active solution partners, where product experts answer questions in real time.

Sitecore updates: worry-free upgrades

To ensure that a CMS update - whether for Sitecore or any other system - goes smoothly and that the website remains secure and functional, there are a number of things to consider. Checking compatability (e.g. of plugins, add-ons and templates), creating backups or setting up a suitable test environment are just a few examples of the many issues that need to be considered. Sitecore partners have the necessary experience to ensure that an update is carried out efficiently and safely, without disrupting day-to-day business.

Sitecore interfaces: integration into the system landscape

Whether it's an e-commerce platform, CRM system, payment gateway or document management system, Sitecore is often connected to third-party systems via interfaces. This is how its full potential is realized. Sitecore partners know the “gold standards” of API development for all Sitecore products, thus guaranteeing seamless integration.

Technical innovation

Sitecore partners are always at the cutting edge of technology. Sitecore works with its partners on a shared risk basis: technical support, training and close collaboration until the benefits of the innovation are realized. This means that customers do not run the risk of engaging a service provider whose implementation could compromise Sitecore solutions.

Sitecore products as a service

In line with the composable architecure approach, Sitecore products are also available as a subscription in the cloud. Determining the best constellation of available cloud products and on-premises software, specifically for your particular application, is one of the main tasks of Sitecore partner companies. They take on the design of the system architecture and at the same time take care of its implementation.

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Cyber-Solutions: Sitecore expertise, reliability and flexibility

Cyber-Solutions Software is an experienced web development agency that has implemented numerous projects with various Sitecore products and with solutions from other software providers. The company's focus on the Sitecore platform is on Sitecore DXP and (or Experience Manager) as well as the products in the Sitecore SaaS Cloud: XM Cloud, Sitecore Content Hub One, Sitecore CDP, Connect, Send, Personalize and OrderCloud. Cyber-Solutions' customers vary in size and field of activity: from SMEs to large international corporations.

Visit Cyber-Solutions on the Sitecore Partner Portal: Sitecore Silver-Partner - Cyber-Solutions Software

Customer testimonials: experiences with Cyber-Solutions

Florian Fuchs from wiwin GmbH: “Cyber-Solutions provided us with advice on agile project management. This was a huge help and the project would not have progressed without them. And on top of that, it was also fun!”

Manuel Berger from Fronius: “Cyber-Solutions has been a strategic partner for us for many years, impressing not only with its technical expertise but also with their flexibility in responding to our requirements.”

Florian Krall from VERBUND: “We are very happy to have found a competent partner in Cyber-Solutions, who always supports us reliably and flexibly in our developments."